|The HelpDesk Connect is a service of Rush Project Inc - the software development company headquartered in Boston, MA.
We provide e-commerce solutions for small business since 1999. We specialize in billing, credit card processing and customer care software. The company is known as a publisher of popular e-commerce packages Accounts Online, Campaign Analyzer, HelpDesk Online, Trouble Ticket Express and RegisterMe.
The Smart Answer is a 3rd generation of customer service software from the Rush Project Inc. This is a first package that was built using our WebSite Engine, innovative software we are using for development of feature rich business web sites.
The Smart Answer is not an upgrade to our older customer service solutions. The software has been written from the ground up by original HelpDesk Online development team. The carefully crafted features of Smart Answer are based on our experience gathered through years of providing technical support worldwide and invaluable feedback kindly offered by our customers.