![Customer support desk](/images/page1_title1.gif)
Completely web based. No downloads. No software to install. Instant activation. Your own customer service portal may be up and running in 15 minutes.
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The Smart Answer offers very flexible licensing terms. An operator seat monthly fee is only $19.95. Add live person option to attend your web site
in real time just for $9.95 a month.
Add users as your business grows. Cancel unused operator seats or live help agent licenses during off peak months. No long term contracts, you simply pay month-to-month.
Learn more about Smart Answer or try demo help desk.
Ready to get started?
Start free trial. No obligations. No credit card required.
Questions? Leave a message through online help desk!
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Features at a glance
- Trouble tickets
Track issues, service requests, projects, work assignments. - Service management software
Track ticket status and ownership, build instant performance reports. Use intelligent ticket routing and escalation. - Live help software
Chat with your customers and monitor your web site visitors in real time. - Knowledge database
Provide answers before they ask. - Embedded customer database
Get customer info when you need it fast. - Multilingual
Automated email language detection. Direct urls. more info... - Reliable
Two node distributed failover cluster to ensure non-stop operations.